Rootcause F.Z.C., Ajman Free Zone, United Arab Emirates, respects your privacy and handles personal information responsibly in connection with our regional healthcare distribution operations.
Information We Collect
When you contact us or submit a form, we may collect your name, contact details, organization, country, professional role, and the content of your inquiry. We collect this information directly from you and only where it is relevant to responding to your request or supporting our operations.
How We Use Information
We use personal and organizational information to respond to provider, parent, and partner inquiries; assess and support regional distribution relationships; provide requested information; and maintain the security and effective operation of our website and services.
Clinical Information
Sensitive health or case information submitted by providers is handled through separate secure clinical workflows and is not processed through general marketing systems. Providers should use the designated clinical channels for case-related communications.
Retention and Sharing
We retain information only for as long as reasonably necessary for the purposes described in this policy, including legitimate operational, legal, and record-keeping needs. We do not sell personal information. We may share information with carefully selected service providers that help us operate our website, communications, and regional distribution activities, subject to appropriate confidentiality and security obligations.
Your Rights and Cookies
You may request access to, correction of, or deletion of your personal information by contacting contact@rootcause.pro. We may use cookies and analytics technologies to understand site use and improve our services.